Terms of Service

Last Updated: [10/03/2025]

1. Introduction

These Terms of Service ("Terms") govern your use of the HealthSpan Formulas website (https://healthspanformulas.co.uk) and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Interpretation and Definitions

2.1 Interpretation

Words in which the initial letter is capitalised have meanings defined below.

2.2 Definitions

For the purposes of these Terms:

  • "Company", "We", "Us", or "Our" refers to HealthSpan Formulas.
  • "Customer", "You", or "Your" refers to the individual accessing or using the Service, or making a purchase.
  • "Website" refers to HealthSpan Formulas, accessible at https://healthspanformulas.co.uk.
  • "Service" refers to the Website and the products offered through it.
  • "Products" refers to the items offered for sale on the Website.
  • "Terms" refers to these Terms of Service.
  • "Country" refers to the United Kingdom.

3. Acknowledgment

These Terms govern the use of this Website and the agreement that operates between You and the Company. These Terms set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms. If You disagree with any part of these Terms, then You may not access the Service.

4. Purchases

4.1 Product Information

We endeavour to ensure that all information about the Products on our Website is accurate and complete. However, we do not warrant that Product descriptions or other content is accurate, complete, or current.

4.2 Pricing and Payment

All prices are in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. Payment must be made using the methods specified on the Website.

4.3 Order Acceptance

Your order constitutes an offer to purchase from us. We reserve the right to accept or decline your order for any reason, including Product unavailability, errors in pricing or Product information, or concerns about fraudulent activity.

4.4 Delivery

Delivery times are estimates only. We are not responsible for delays outside our control. If delivery is delayed, we will contact You as soon as possible.

5. Returns and Refunds

Please refer to our separate Refund and Returns Policy for detailed information.

6. Content on the Website

6.1 Our Content

Our Website and its contents (including but not limited to text, graphics, images, logos, and software) are owned by the Company and are protected by copyright and other intellectual property laws.

6.2 Use License

We grant You a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:

  • Modifying or copying the materials
  • Using the materials for any commercial purpose
  • Attempting to decompile or reverse engineer any software contained on the Website
  • Removing any copyright or other proprietary notations from the materials
  • Transferring the materials to another person or "mirror" the materials on any other server

6.3 User Content

If You provide any content to our Website (such as reviews or comments), You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate, and distribute it in any medium and format.

7. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable national or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior consent
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person
  • In any way that could disable, overburden, damage, or impair the Service

8. Disclaimer of Warranties

8.1 Health Information Disclaimer

Information provided on our Website regarding health, nutrition, and supplements is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before starting any supplement regimen.

8.2 General Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company makes no warranties, express or implied, regarding the Service. We do not guarantee that the Service will meet Your requirements or be available on an uninterrupted, secure, or error-free basis.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event will the Company be liable for any indirect, punitive, special, incidental, or consequential damage arising out of or in connection with the use of the Service.

10. Personal Information

Your submission of personal information through the Website is governed by our Privacy Policy, which can be viewed on our Website.

11. Governing Law

These Terms shall be governed by and defined following the laws of the United Kingdom. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our Website. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@healthspanformulas.co.uk.